Transforming the Gulf’s Contracting Industry with Digital Innovation

Challenge

Contractors in the Gulf face persistent issues:

• Fragmented procurement and supplier systems.
• Delays in sourcing equipment, manpower, and materials.
• High costs and limited transparency.
• Lack of a trusted, scalable collaboration platform.

These inefficiencies slow projects, increase expenses and limit SME participation in the construction supply chain.

Solution: Muqawlat

iSmart created Muqawlat, a secure, bilingual (Arabic & English) marketplace tailored for the contracting ecosystem. The platform connects contractors, suppliers, developers, and consultants under one digital roof.

Key Features:

• Procurement Tools – Marketplace for equipment, materials, and rentals.
• Workforce Management – Recruitment portal for skilled manpower.
• Collaboration – Elite Contractors Club for partnerships and networking.
• Visibility – Advertising and e-store services for suppliers and SMEs.
• Trust & Compliance – Verification system with ratings and reviews.
• Scalability – Built on cloud-ready architecture with ERP and analytics integration.

Implementation Highlights

• Seamless onboarding for contractors and suppliers.
• Verification and rating system to ensure platform trust.
• Training sessions for SMEs and large firms to maximize adoption.
• Alignment with Qatar Vision 2030 to accelerate digital transformation in the construction sector.

Results and Impact

• 30% faster procurement times through digitized workflows.
• Reduced sourcing costs with transparent price comparisons.
• Increased SME visibility through digital listings and advertising.
• Trusted ecosystem with verified participants and ratings.
• Scalable model ready for regional and international expansion.