Challenge
Contractors in the Gulf face persistent issues:
- Fragmented procurement and supplier systems.
- Delays in sourcing equipment, manpower, and materials.
- High costs and limited transparency.
- Lack of a trusted, scalable collaboration platform.
These inefficiencies slow projects, increase expenses and limit SME participation in the construction supply chain.
Solution: Muqawlat
iSmart created Muqawlat, a secure, bilingual (Arabic & English) marketplace tailored for the contracting ecosystem. The platform connects contractors, suppliers, developers, and consultants under one digital roof.
Key Features:
- Procurement Tools – Marketplace for equipment, materials, and rentals.
- Workforce Management – Recruitment portal for skilled manpower.
- Collaboration – Elite Contractors Club for partnerships and networking.
- Visibility – Advertising and e-store services for suppliers and SMEs.
- Trust & Compliance – Verification system with ratings and reviews.
- Scalability – Built on cloud-ready architecture with ERP and analytics integration.
Implementation Highlights
- Seamless onboarding for contractors and suppliers.
- Verification and rating system to ensure platform trust.
- Training sessions for SMEs and large firms to maximize adoption.
- Alignment with Qatar Vision 2030 to accelerate digital transformation in the construction sector.
Results and Impact
- 30% faster procurement times through digitized workflows.
- Reduced sourcing costs with transparent price comparisons.
- Increased SME visibility through digital listings and advertising.
- Trusted ecosystem with verified participants and ratings.
- Scalable model ready for regional and international expansion.
